Do You Ship Internationally?

Not yet. However, we are planning on adding this feature in the future.

Someone Sent Me a Gift Subscription, What Happens When it Runs Out?

We hope that you will join us as a regular ModStock subscriber! You can become a regular subscriber by clicking here. Remember that you will need to “join” by the 30th of the previous month to get this month’s ModStock box. Any questions, please email us at customerservice@modstockshop.com.

How Can I Send a ModStock Box Subscription as a Gift?

It’s easy! Simply click on the “Gift Subscription” menu item under Subscribe in the top menu. Choose the subscription type you’d like to give to someone special and just follow the instructions. Be sure to include a gift note and we will include it inside the gift box.  Please note:  your billing address in your profile must match the billing address of the credit card. Shipping address can be different. If you have any questions, please email us at customerservice@modstockshop.com and we’ll be more than happy to assist you.

When Will My Greeting Card or Letter be Sent?

If you’ve ordered a letter or greeting card to be sent through our Send Service and your order was placed prior to 3pm, your letter will be mailed the following business day. If you’re order was placed after 3pm, we will do our best to send your letter or greeting card the following business day. If this is not possible, it will be sent the next business day.

How Does the Send a Greeting Card or Letter Work?

It is often the case these days where we don’t have time to run to the post office to buy stamps or get to the local shop to pick out a greeting card. We’ve tried to make it easier for everyone to send paper greetings. They’re more personal than emails and who doesn’t like receiving something in the mail, other than bills!

The process is easy.

1. Choose your greeting card or stationery that you’d like to send through the mail.

2. Fill out the form with the appropriate information and the message that you’d like printed on the greeting card or stationery.

3. Choose whether you’d like your card or stationery’s message digitally printed or handwritten. (Additional $2 charge for handwritten.)

3. Place your order and we’ll take care of the rest!

 

How do I Cancel My Order?

If you place an order and need to cancel it, you may do so prior to 8am CST of the day after you’ve placed the order. We generally ship the day after an order is placed. Simply log in and go to your account page and click on orders. You will be able to cancel your order from this screen. If you fail to cancel prior to 8am and the order has already shipped, you may return the items for a full refund, however, shipping is not included and will not be reimbursed.

When Can I Expect My Subscription Order to Ship?

If you’ve purchased a subscription before the first day of any month, you can expect your order to ship on the first business day of the month. For example; if you placed your subscription order on or prior to October 31, your subscription box will be shipped on November 1 or the first business day of November, provided the ship date is not a national holiday. Each month thereafter, your order will be shipped on the first business day of each month until your subscription’s end date.

How Do I Cancel My Subscription?

Since subscribers receive a tremendous discount compared to single orders, subscriptions may not be canceled until after the first three months. Subscriptions may be canceled at any time following those first three months. Just email us at customerservice@modstockshop.com before the first day of any month and we’ll cancel your subscription.

How do I Change My Email Address or Shipping Address?

It’s easy! Just log in to your account, click on your name in the upper right menu, choose edit account and change your contact information. If you have additional questions, please email us at customerservice.modstockshop.com

What if I Don’t Like One of the Items in My ModStock Box?

We work hard to create a wonderful assortment of goodies that will make you smile, but unfortunately you may not like something in the box. The beauty of the ModStock Box is that it’s meant to give and receive. After all, the person you send the greeting to may not have the same tastes as you. However, if something is damaged in your order, please return it for a full refund.

Returns may be sent to:

ModStock
C/O Damaged
159 Dousman Street
St. Paul, MN 55102

Upon receiving your return, your payment will be refunded.

Can I Swap my Subscription Type Each Month?

Sure! Our subscription boxes, whether it’s our Greeting Card Box or our Themed Box are of equal value and can be changed at any time throughout the life of your subscription. Just contact us at customerservice@modstockshop.com before the first day of any month to change your subscription type.

What If I’m Not Ready for a Subscription, but Would Like to Try a Box Set?

Though you can cancel your subscription at any time after the first three months, some may not want to commit to a subscription service until they know what the ModStock Box is all about.

So, we offer all of our previously curated ModStock Boxes in our Shop. Just click on “Shop” in the top menu and the “Box Sets” category to view what is available for a one-time purchase.

What’s Included in My ModStock Box Subscription

Each ModStock Box will be unique and special. In the Greeting Card subscription, we include 10 greeting cards and 10 matching envelopes each month. Your cards will have a variety of special occasion messages. For example; you may receive a mix of birthday cards, thank you cards and blank cards.

In the Themed Box you will receive 3 greeting cards, a stationery (some stationery may be in the form of note cards)  and a few extras, such as bookmarks or other fun paper items, that together will have a value equal to or greater than the subscription price.

 

Where did the idea of a ModStock Box come from?

Great question! The ModStock name is derived from Mod & Company, an award winning design firm in St. Paul, MN. Mod’s team of exceptional, seasoned, designers all love beautiful & unique stationery. So, the ModStock box was created to share our favorite designs of the month with all of you!

What is a ModStock Box?

The ModStock Box is a monthly subscription service for paper lovers!

If you love Greeting Cards:
Our ModStock Greeting Card Subscription members receive a specially curated box of the month’s top greeting card designs in a variety of common occasions and some not so common, including birthday greetings, thinking of you, anniversary and sympathy cards. Once in awhile, you may receive a not so common greeting card mixed in with the bunch, such as “Sorry for the loss of your pet”.

If you love Themed Greetings:
Our ModStock Themed Box Subscription members receive a specially curated box of themed paper goods. For example; if the month’s theme is France, you might receive bookmarks, gift tags, greeting cards, stationery and other paper goods all with a French theme design.

 

How are orders shipped?

Orders are shipped via the United States Postal Service. All regular shipping rates apply. Currently, we do not ship internationally, but will be expanding service to additional countries in the future.